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Key Coverage and Clause Details to Note When Purchasing Insurance

Many people focus only on "what's covered" when buying insurance but overlook "what's excluded," leading to unpleasant surprises during claims. In reality, details like coverage scope, exclusions, disease definitions, and payout conditions directly impact whether you can successfully claim. This guide systematically explains these critical clauses to help you avoid pitfalls and ensure your insurance truly protects you.

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1. Core Clauses: What’s Covered vs. What’s Not?

1.1 Coverage Scope: What Does the Policy Cover?

Different insurance types focus on distinct protections:

Policy TypePrimary CoverageTypical Claim Scenario
Critical IllnessSpecified major illnesses (e.g., cancer, heart attack)Lump-sum payout upon diagnosis
Medical InsuranceHospitalization/outpatient costs (reimbursement-based)Surgery/medication expense reimbursement
Accident InsuranceAccidental death/disability + medical expensesPayout for car crash injuries or fatalities
Life InsuranceDeath/total disability (regardless of cause)Financial support for families after loss

Key Points:

  • Critical Illness: Not all severe diseases are covered—only those meeting policy definitions (e.g., cancer requires pathological confirmation).

  • Medical Insurance: Only reimburses "reasonable and necessary" costs (e.g., ICU fees covered, but nutritional supplements excluded).

1.2 Exclusions: What’s Not Covered?

All policies have exclusions. Common exclusions include:

  • Critical Illness/Medical Insurance:

    • Pre-existing conditions (if undisclosed).

    • Congenital diseases (e.g., congenital heart disease).

    • Illnesses/injuries from drug use, drunk driving, or suicide.

  • Accident Insurance:

    • Sudden death (unless added via rider).

    • High-risk activities (e.g., skydiving, unless specified).

  • Life Insurance:

    • Suicide within 2 years of purchase (standard exclusion).

Case Example:
A claim for "herniated disc hospitalization" was denied because the policy excluded "degenerative spinal conditions."

How to Avoid Issues:
✅ Scrutinize the "Exclusions" section before purchasing.
✅ Consult professionals to confirm coverage aligns with your needs.


2. Critical Details That Impact Claims

2.1 Disease Definitions (Critical Illness Policies)

  • 28 Standard Major Illnesses: All critical illness policies must cover these with identical definitions (e.g., cancer, post-stroke conditions).

  • Mild/Moderate Conditions: Vary significantly by insurer. Pay attention to:

    • High-frequency conditions (e.g., coronary stents, mild strokes).

    • Claim criteria: Some require "surgery performed," others only "diagnosis."

Example Comparison:

ConditionInsurer AInsurer B
Mild StrokeSymptoms persist for 180 daysSymptoms persist for 90 days
→ Insurer B’s terms are more lenient.

2.2 Deductibles (Medical Insurance Thresholds)

  • Standard Plans: Often have ¥10K deductibles (only amounts above ¥10K post-social insurance are reimbursed).

  • Premium Plans: May offer ¥0 deductibles (higher premiums).

Choosing Wisely:

  • Healthy young adults: Opt for higher deductibles (lower premiums).

  • Elderly/frail individuals: Consider ¥0 deductible or supplemental plans.

2.3 Reimbursement Ratios (Actual Payout Amounts)

  • Medical Insurance:

    • 100% reimbursement after social insurance (may drop to 60% without it).

  • Accident Insurance:

    • Medical expense ratios (80%–100%); check if limited to social insurance drugs.

Example:
An accident policy covering "100% of social insurance costs, 50% of out-of-network drugs" would only pay ¥10K for ¥20K in imported medications.

2.4 Waiting Periods (Coverage Gaps)

  • Critical Illness/Life Insurance: 90–180 days (no claims allowed during this time).

  • Medical Insurance: 30 days (accident policies usually have none).

Advice:

  • Avoid medical exams during waiting periods to prevent claim denials.

  • Overlap old and new policies when switching to avoid lapses.


3. How to Avoid Buying the Wrong Insurance?

3.1 Four-Step Verification

Before purchasing, confirm:

  1. What’s covered → 2. What’s excluded → 3. Claim criteria → 4. Payout amounts.

3.2 Prioritize Health Disclosures

  • Honesty is crucial: Hiding conditions (e.g., nodules, hypertension) risks denial.

  • Use "smart underwriting": Some products offer non-recorded pre-approval checks.

3.3 Compare Policies Across Insurers

For similar products, prefer those with:

  • Looser disease definitions (easier mild/moderate condition claims).

  • Fewer exclusions (e.g., some cover "high-altitude falls" while others exclude them).


4. Summary: Insurance Is About the Fine Print

Claims depend solely on policy clauses—not brand reputation or agent promises. Remember:

  • Exclusions > Coverage (What’s not covered matters most).

  • Disease definitions dictate claim ease (especially for mild/moderate conditions).

  • Renewability > Coverage limits (20-year guaranteed renewal policies are safer).

Final Tip: Save a digital copy of your policy, highlighting key clauses (e.g., definitions, exclusions). Only by understanding the terms can insurance truly safeguard you!